Originally Posted by
Baze
Where did you buy the ticket? From UA directly? From United vacations? From a 3rd party web site? From a consolidator? Many factors could cause it to take longer. But over 2 weeks seems excessive. I would call MPSC (Mileage Plus Service Center, number is on back of your elite card) and see what they can do.
Tickets purchased on United.com, all W fares (GPU used).
I called again today (previously called after 2 weeks had passed) and this time the agent manually put in the PQD credit after spending ~5 min looking into it. No feedback on what was wrong but it likely would not have resolved it self over time like I was told the first time I called.