FlyerTalk Forums - View Single Post - Best rate guarantee (BRG) - success, failure & discussion 2012-on [Master Thread]
Old Nov 2, 2014, 8:57 pm
  #2156  
Starwood Lurker III
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by haibane
Oh I actually meant the stay hasn't posted
Hi haibane,

If the stay has not credited to your account, you can send your hotel folio to Program Services via email at [email protected] or by fax at 519-633-8557.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
Starwood Lurker III is offline