FlyerTalk Forums - View Single Post - How to get $39.00 and alienate your customers..
Old Nov 2, 2014 | 3:30 pm
  #6  
uanj
All eyes on you!
20 Years on Site
 
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 3,770
Originally Posted by uyflyer
BOS-EWR-BRU, Q-Fare, upgraded with GPU. EWR-BRU cleared at booking, BOS-EWR never did. Upon check-in today was offered to upgrade to F for $39.00 (declined)

Isn't this attempting to sell the same upgrade twice to the same person? Once using the GPU that was already used, the second using cash?

Not a big deal for a 1hr flight, but still. C'mon United..is $39 worth leaving a bad taste on your reasonably profitable customers?
(For the record, I am sitting at 125K PQM and about 18K PQD right now, expected to end the year at 150K+ PQM and 20K+ PQD)

Safe travels to all
Call immediately to request the upgrade. Good luck.
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