1. What is most important to you in a frequent flyer program (FFP)?
(e.g., upgrades, priority services, baggage allowance, good award redemption rates, better award access, lounge access)
Reply: Upgrades and lounge access

2. How many miles do you usually fly each year? How many flights/sectors?
(e.g., <25000, 25000-50000, >50000 miles and <25, 25-50, >50 flights?)
Reply: >100,000 and >50

3. What fare class do you usually buy?
(e.g., first, business, premium economy, economy)
Reply: Economy

4. Are you able to choose your airlines and/or class of service? Do you travel for work and/or pleasure?
Reply: Travel for work, but am able to book my own travel

5. Which routes do you fly most often
(e.g., U.S. domestic, transatlantic, intra-Asia)
Reply: Transatlantic, intra-Asia

6. What is your home airport?
(e.g., SFO, LHR, HKG)
Reply: NYC

7. Do you have status in any FFP? What is it? How miles do you have banked in a FFP, if any?
(e.g., AA Executive Platinum, UA 1K, LAN Comodoro)
Reply: AA Gold, UA Platinum, Delta Silver medallion

8. What are your preferred airlines, if any?
Reply: Non. Overall, I'm interested in airlines that are investing in good technology, have wifi on all flights, good apps, well-designed sites