Originally Posted by
sdsearch
What you can do at the very least is go the Preferred desk, speak to an agent, and tell them you don't like your upgraded car. They may or may not allow you to use Select & Go, but they may at least give you the choice of another car (say, one in the category you actually rented).
Nice little snub, but I love Avis' tendency to upgrade me which is why I continue to rent with Avis at $150 a pop say go to Enterprise and their $40 a pop because I can count on Avis upgrades and newer fleet.
I'm glad Avis is a little forward looking in business practices and realize how to keep loyalty.