Originally Posted by
IsleOfMan
So you want ALL of the factors above to be distilled down into a 3-Star rating, and then for the property to balance that rating within each tier along with length-of-stay, property-specific loyalty, and room availability? I think you're overestimating the time available for and workload priority given to processing upgrades by hotel staff. I get the feeling that it's MUCH more off-the-cuff than that, with status, length-of-stay, and property-specific loyalty being the main driving factors... IF they're even processed ahead of time, otherwise it's completely in the hands of the agent at the front desk when you check in to look at availability & status to make a judgement call.
The three star rating already exists and is visible to the property when you check in. The front desk clerk can see it. I'm advocating that Hilton needs to do SOMETHING to better recognize members with years of loyalty - whether it be introduce lifetime status (what I prefer), an additional tier above diamond like the platinum 50/75/100 program at Starwood, or if Hilton never does either of those two, at least ask hotels to review whatever combination of lifetime nights/stays data they deem reasonable when allocating upgrades.