Originally Posted by
blueman2
I had a very strange conversation with agent tonight on a SFO-EWR-FLL reservation I was changing. She said she is putting a note in my record to not allow any further SDCs going through EWR for this trip. Reason was that she said EWR is not a legal connection from SFO-FLL (even though UA.com shows it as valid). She also said "I can see you have made prior changes, which we will not allow any further of".
Very strange. She was either just in a nasty mood, or there is some new rule for SDC I am not yet aware of.
p.s. I should add, however, that she allowed a 4:20 layover which is not really legal. But she seemed unaware of that issue entirely.
As if an EWR connection is somehow a special treat
Had you made prior changes to the itinerary?
There are a handful of mean and nasty agents out there. UA really ought to get rid of them, they do incalculable harm to its image.