Originally Posted by
blueman2
I had a very strange conversation with agent tonight on a SFO-EWR-FLL reservation I was changing. She said she is putting a note in my record to not allow any further SDCs going through EWR for this trip. Reason was that she said EWR is not a legal connection from SFO-FLL (even though UA.com shows it as valid). She also said "I can see you have made prior changes, which we will not allow any further of".
Very strange. She was either just in a nasty mood, or there is some new rule for SDC I am not yet aware of.
p.s. I should add, however, that she allowed a 4:20 layover which is not really legal. But she seemed unaware of that issue entirely.
No new rule, just an agent who believes it's their duty to impose their idea of what's right on you.
I've had ones say this to me, and this is why I really always try to use the automated SDC tools whenever possible. Phone agents should be a last resort. Too much danger of them trying to make up false excuses and annotate your record.