FlyerTalk Forums - View Single Post - Economy Comfort on KLM

Oct 30, 2014 | 10:44 am

#15

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Quote:

Originally Posted by FrontRow

I tried that a month ago for a flight I had recently. Even after getting into the KLM site with the KLM locator the seat changes would not stick.

I finally called the KLM EU phone number and after the CSR confirmed my status, I was all set with the seat of my choice. Interestingly, the day before my flight, the Delta website showed a seat different from what I had selected by phone with KLM. I checked in via the KLM site and I did get the seat I had set up by phone.

"would not stick" as in, you got the "seat confirmed" message and then it disappeared a day (or so) later?

or, were you not able to choose and confirm at all?

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