Economy Comfort on KLM
Ticketed on DL 006 stock. When I purchased my ticket EC seats did not appear at all amongst my possible choices.
Now at checkin there are plenty of them open, but if I check in on KLM site they want $100's to upgrade (I can see they do not recognize me as PM).
Twitted KLM, who first said "they are DL flights". Then admitted those were KLM, but still claimed it is a matter to be brought up to DL attention.
Twitted DL and got a reply that it can only be done at the airport.
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