Originally Posted by
leftpinky
They say they're not subject to US laws or something. Talked to supervisor, too. Anyone help? It's an award ticket and I got stuck with nearly $600 in feul surcharges on a TAP leg (blogs said it should be 125 or so)....found a different flight without much in fuel, but no....
There's no company policy allowing free changes within 24 hours, and if you feel that's in violation in us law you could firmly state your rights according to DOT regulations and follow up with a complaint if necessary.