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Thread: Aeroplan won't let me cancel/change a flight within 24 hours...
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Old Oct 30, 2014 | 12:42 am
  #5  
canadiancow
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Originally Posted by leftpinky
but wouldn't the policy be based on US law, not one company vs another?
Originally Posted by The Lev
Presumably you were booking your tickets with the Canadian company called Aeroplan that doesn't have US operations, so US law likely doesn't apply.
I went through this with them a year ago.

If you have a US address on file, Aeroplan charges you in USD. I tried to make the case that Aeroplan had to adhere to DOT regulations for tickets sold to someone in the US, but they said they didn't have to obey DOT regulations.

I disagreed with that, and I made that argument, and I ended up with a "goodwill" free cancellation, because I'd never "caused problems" before.
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