Originally Posted by
arlflyer
Stupid question, but for Citi cards, where do you guys go to check points earned? Chase, for their cards like the freedom, makes it extremely easy to do, because in the online transaction record they list points earned for each transaction. However Citi does not do anything like this that I have ever seen. Do you guys just go through adding up line by line and multiplying?
Yes, that is what I do. On the second page of the cc statement, Citi does does break out all the bonus point (Hilton + Airline + Car Rental), but lumps the 10x and 5x categories together. If there are no bonus points because Citi forgot them, then the whole bonus section is omitted from the statement, leaving the credit card holder in the dark.
Personally, I rank the clarity of cc statements and web sites thusly:
Amex = Superb
Chase = Acceptable
Citi = Inadequate