Originally Posted by
Accor Concierge
Hello Everyone,
Just a quick message to check in and confirm that I have received all of your private messages and I am in touch with HQ so we can try and sort everything out asap.
To bring specific concerns to my attention it is best to contact me via private message.
Please bear with me as I get to grips with the situation, I will do my best to help you all out!
Best,
Amy
Amy,
I can't say I'm happy with the situation, but the way you are handling the situation is A+++.
Hopefully everyone involved is satisfied w/ the resolution ^.~
Good day to you.