A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
A few times I've asked that notes be added to my record, but since we can't see them, there's no way to verify that it was done or that the notes are accurate. The one time a phone agent offered to read the notes back to me, they were completely confused and just plain wrong about basic facts.