FlyerTalk Forums - View Single Post - Just how much do DL CSR's know about us?

Oct 29, 2014, 6:15 am

#5

TTT

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Join Date: Nov 2004

Location: 45° North

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Posts: 10,196

I imagine the mosaic info does show somewhere but the more practical things like upcoming trips, recent trips, call history, etc. are more prominent.

There may be a place for CSR notes as well.

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