FlyerTalk Forums - View Single Post - Current disadvantages on code share flights
Thread: Current disadvantages on code share flights
View Single Post
Old Oct 29, 2014 | 5:04 am
  #2  
Hartsa
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jun 2013
Location: HEL
Programs: AY+ Platinum
Posts: 423
Originally Posted by ffay005
Irrops: when the operating carrier makes a schedule change or cancellation, the ticketing carrier should be the one that you deal with. But this is not always the case, and airlines seem to accuse each other. Any improvements here?
No improvements. I had a cancellation on AF flight with AY code shared ticket on September. When contacting AY they said it's not their problem and I should contact AF on this issue.

I'm now waiting for AF's reply for the reclaim. Handling it seems to be quite slow since it's already taken over a month. Maybe it's because of the AF pilot strike.
Hartsa is offline  
Reply