Last month, I got the upgrade from FLL-ATL. This month, I flew from ATL-PHL and got an upgrade with my mother on the same reservation on Tuesday OCt 14. On OCt 22, took an early morning 7:30 flight from BWI-ATL and there was confusion at the airport. The ticket agent said the system insisted on I pay for the baggage. I had to explain to her I was Airtran Elite. So she just said "just go , I will override this and take care of it" since I was cutting it close. Then at the gate, I wasn't automatically upgraded. So I went to the gate agent and she took 5 minutes to try to upgrade me. No luck as the system was confusing her. So she said "just go in and take any business class seat that is available. it is not full". So I went in and took my seat. Half the cabin was later filled in my Airtran employees going to ATL. Ohh, my last final upgrade. Farewell Airtran.