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Thread: xONEx flight change issues
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Old Oct 28, 2014 | 8:14 pm
  #4  
allset2travel
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Originally Posted by Himeno
It finally got sorted out yesterday.
I emailed CX UK after I posted, only to get a reply listing the remaining flights and no changes.
After I saw that, I hit all 3 airlines on twitter saying that sending me to some other airline wasn't helping and someone had to fix this. AA replied and while I was convincing them to look at it, CX UK made the change.

The main issue here is that there seems to be a growing tread to push people off to another airline and it is somewhat alarming if the US rates desk thinks an xONEx is an award ticket.
Sorry to hear about your problem (and hassles trying to solve it), but glad that it is behind you now.
How soon after the twits before AA stepped up to help?
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