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Thread: A test of BAEC phone answer speed by card color
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Old Oct 28, 2014 | 4:09 am
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allturnleft
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Recently had to deal with American Airlines and they have a 24 hr line which is directed automatically to awake call centres. They always answered within 10 mins. Why is BAs service so poor? They must have worked out the economics ; are they earning money in the waiting?
Last edited by allturnleft; Oct 28, 2014 at 5:41 am Reason: Spelling
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