Originally Posted by
enelym1978
I just came back from a weekend stay at the CP Republique, in Paris France.
Yes, IHG's BRG is great because it comps the 1st night but it's such a horrendous experience and process... I prefer SPG's system, even if you "only" get 2000pts or 10% off their rate but at least, it works and it's quick.
... Actually I prefer it this way, unless something has changed since the last time I did a BRG (...maybe a year ago?), they usually cut you a check if this happens and you get the points (and bonus cashback too, if you do that).
Anyway, I would call and complain, and threaten to file a chargeback. I've stayed at that CP on BRG an didn't have the same difficulties.. of course it was not prepaid, and I stayed only one night...