FlyerTalk Forums - View Single Post - HELP: JUST THE FACTS / FAQs: Combined AA/US AAdvantage FFP 2014 on
Old Oct 27, 2014 | 10:20 pm
  #3  
phlwookie
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Cautiously optimistic here. Let's hope it's good news.

However, if there is something I've learned about this management team since the HP/US merger, it's that they do listen to feedback. They don't seem to do enough up front to gauge reactions before implementing a change, but as demonstrated by the food changes this fall, it may not be a full accommodation/retreat, but they do react to loud negative feedback they cause. So if there is significant bad news, make it known ...
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