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Old Oct 27, 2014 | 7:29 am
  #16  
rgAAFT
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by gm9928
I stayed 2 nights at a B&B and, because their merchant code is "restaurant/eating places", I could not redeem my Arrival points online. Called customer service to see if I could redeem anyway and they were powerless/useless in being able to change the designation. Capital One Venture's customer service will gladly and easily change it for you.
Had a similar situation

Finally had to buy a refundable airline ticket to redeem points
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