But this doesn't mean anything these days. With large companies routing data via IT hubs and VPNs used so often then where you are physically does not have to be where the IT systems say you location is.

It can be annoying when you always get adverts in Swedish when you are sitting in SE Asia, but if an IT system blocked the changing of tickets/reservations based on this then it would never work.


But I don't understand what a hacker would have to gain by cancelling a flight ticket electronically? Sounds more like somebody they know trying to make life awkward for them.


You could try the tactic of saying that the cancellation was not authorised so LH are to blame. Or you could see if travel insurance might help.