Originally Posted by
trikotret
I agree this card is only worth the rewards as long as you don't need cs support. It's like a self service gas station. Best card for dispute is amex. I used amex and chase for disputes. Chase would ask for more info but amex was quite simple. I did it online and it was done deal. I just hope I would need to call Barclaycard cs cause they are incompetent.
based on what I am reading in this thread added with my personal experience with Chase disputes, I will call it a tie
Chase's outsourced "decision makers " are so dumb that it's their own lack of even attempting to understand a problem, is what takes up the most time during a dispute, more than anything else