Originally Posted by
trikotret
I agree this card is only worth the rewards as long as you don't need cs support. It's like a self service gas station. Best card for dispute is amex. I used amex and chase for disputes. Chase would ask for more info but amex was quite simple. I did it online and it was done deal. I just hope I would need to call Barclaycard cs cause they are incompetent.
Citi is also great
That's why I switched back to them from Chase
In my opinion, what's the point of having a good relationship with a bank and use their rewards program If you can't rely on them in times of need?
best give up some rewards potential but have the best of both worlds and some peace of mind. Especially overseas...