FlyerTalk Forums - View Single Post - Excellent MF cc service on BA164 (TLV-LHR)
Old Oct 26, 2014 | 9:57 am
  #11  
Flier74
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Your good looks aside, and I guess it is a matter of taste -
Yes Service Recovery is a great tool, when it is applied in the right way and appropriately, hence I mentioned as one possibility as to why the OP may have received thing meal.
However I hope no other FIRST customer was deprived of it if he/she fancied it at a later stage of the flight, which I would have been quite annoyed with, if I was in First.

Golden rule in First: NEVER EVER give anything away until the end of the flight, as a Customer may wish to have it as part of "Eat what you want when you want (subject to availability, which does not include Customers in any other Cabin)
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