Originally Posted by mountaingrl

First time I have seen this with cancelling the Amex Plat and wonder if other people are seeing it happen.
SO cancelled his today - just got his statement with new membership fee posted - agent told him she would only credit his statement for $499 and not $699 as he had used the $200 Amex travel credit for this year (and of course he used it last year too like we both do with our Plat Amex card before cancelling).

Bizarre, they wouldn't budge - I can't remember in the past if we have always cancelled just before our year end for the card - anyone have similiar happen?