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Always a freaking problem with their web site
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Oct 24, 2014, 11:39 am
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nineworldseries
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
I was on hold for ~20 minutes earlier. The rep said this was a known issue and to check back in "5 or 10 minutes." That was easily an hour ago.
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nineworldseries
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