Originally Posted by
robertw477
Its funny how all the blogs scream so much for Barclay Arrival cards but never mention that their CS is completely incompetent. Very poor and bordering on the worst of the major companies across the board.
I use a few of their products. However when there ever is a problem or issue of any kind they are very poor one of the worst. By the way I have minimal CS issue and I have a large high volume business. However for me the best is FIA, AMEX, and BOA is pretty good an some of the premiim cards like Merrilsl Lynch card even better CS.
Barclays are basically subprime.
One of those companies where as long as you never need to contact them and you're getting your 2.2%... Everything is great. As soon as you do... FML.
My data point is my wife applying for the Arrival+. It's been a month and the card isn't here yet. CS keeps telling her to wait. The card is obviously lost or never mailed in the first place.
Then they say ok, we can UPS it... For $30.
Makes you wish for Amex.