Originally Posted by
kluever
I was given a $300 voucher at the gate to fly to BUF instead of ROC. But I was on my own to get from Buffalo to Rochester (at BUF, I haggled a taxi down to $200, and then mailed the receipt in w/ my complaint to United).
And I know someone is inevitably going to say, "well $300 > $200, so you've come out ahead!"...but that's not really the point of this post.
What was UA's original offer to get you to ROC after you were bumped? I assume you suggested the routing to BUF?
I always judge compensation on how much I was put out. For example, I've been very happy with a $200 voucher for a 5-hr delay when I had nowhere to be anyway.
Driving/taxi from BUF to ROC wouldn't sit well with me, but I might be ok with a flight to ROC first thing in the morning, a hotel, and a $300 voucher. If BUF was UA's offer, and they didn't provide a transportation option from BUF to ROC, I'd say you deserve a lot more than you got.