FlyerTalk Forums - View Single Post - Barclay dispute department useless?
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Old Oct 23, 2014 | 7:01 am
  #6  
mia
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Originally Posted by airb330
... Barclay claims "this is in our favor" because we got $700.
It sounds as if the person creating the case is entering the disputed amount as $300. The person who investigates the case sees a credit for $700, and thinks you have received more than you requested.

I would enter the dispute, in writing as required by law, for the full amount of $1000.
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