Originally Posted by
jediwho
This is what I got from Citi's Website for their AA Executive Concierge Service. The number is different from the one you are calling, not sure if that makes a difference.
"No matter where you are or when you need it, expert assistance is just a phone call away. Whether you'd like to make dinner reservations, need help with travel arrangements or want to buy and deliver gifts and goods, our highly trained concierge professionals are available 24 hours a day and committed to helping you. Call 1-877-881-2668 to speak with a concierge."
How's it different? It is the same. (or are you talking about the citi prestige concierge?)
Sidenote, I called the prestige concierge number referenced above, and they had no record of me. (so yes, it does look like citi AA cardmembers get access to only MasterCard services, while prestige card holders get both.