Originally Posted by
milepig
I don't understand their purpose.
vestigial
Originally Posted by
milepig
they seem to spend most of their time SCREAMING at drivers over some infraction they seem to make up as they go
mercurial
Originally Posted by
milepig
Sometimes the screaming escalates to the point that the monitor from the next line walks over to join the fray - leaving his/her line unattended.
unreliable
I have a feeling you haven't had the pleasure of interacting with enough CoC employees to understand this is the norm.