Midweek stay. Given a nice top floor river view as a diamond. Great staff; without exception every single staff person I ran across was superb.

One gripe about the club - no warm breakfast options, not even a steamer tray of powdered eggs. I'm still a fairly recent convert to Hyatt but this is the first time in at least two years I've seen a concierge lounge of any brand that does not have at least a basic warm breakfast offering.

As previously stated rooms are comfortable but dated- have the whole "80's Florida" look.

The downtown Jacksonville area in general appears to be having a serious "occupancy" issue. The streets around the hotel were a virtual ghost town. Many restaurants (including the Einstein Bagels and the Steakhouse in the Hyatt property) have closed down. A walk over to the nearby "Jacksonville Landing" yielded a bunch of closed restaurants and shops. (Walked over to the advertised sushi restaurant but found it had been shuttered the month before.) It's a shame because the downtown area on the river really is quite nice looking.