Originally Posted by rmunson1

For Oct, prior to today, I had one day (10/9) of loading at WM Customer Service.
USB Buxx 2x$1000 onto Serve
USB Buxx 2x$1000 onto BB

Today, I tried round 2.
Many attempts, repeated fails 1x$1000 USB Buxx onto BB
One attempt, successful, 2x$1000 USB Buxx onto Serve.

The customer swipe pad indicated pending, then approved, then all of a sudden the 1/2 inch paper prints out that indicates the transaction failed. Tender not allowed.

I then tried a $500 VGC and the customer swipe pad threw up a signature screen briefly before descending into a failed transaction, tender not allowed.

I then tried $500 VGC at a regular cashier and got the same effect.

Since I was successful with Serve, I tend to discount the likelihood of operator error.

I know every step of the way is YMMV, and different WM may be different. But, my conclusion is that between 10/9 and 10/21 WM cash register software changed such that it recognizes USB Buxx (for BB) and VGC up front and kicks it out, where before it worked.

If anyone has suggestions other than 'try another WM' I am very interested. Big problem if I can't unload Buxx or VGC onto BB. Thx.

WM was in Martinez, CA