Can you disenchanted people just move on. If you don't want to continue the service as is and are firm in your beliefs, just don't use it. It wasn't that expensive to start off with. If there's some huge monetary issue involved, then ask them for a prorated refund and cancel your account. Simply do what you think is right. Please let us know when you've cancelled your entire KVS account so we all don't have to listen to further rants.