Originally Posted by
United747
I'm just a tad curious as to why it would be a "case-by-case" basis. We're all in the same boat. It's not like only some people lost two methods and some lost one. All subscribers lost them. To me, it seems like a simple yes or no.
But that's my $.02
Unless they know how many searches you ran before the change happened. If you never used 'availability' then they may not be inclined to help.