Originally Posted by
Ebes1099
Here's an article written by Christopher Elliot, which I'm sure many are familiar with, about FF programs and how they are rigged against the passenger. A congressman even went so far as to have the DOT audit the programs, which is currently ongoing.
http://seattletimes.com/html/travel/...lliottxml.html
Great. After all the government definitely doesn't have more pressing problems that they should be addressing.