Couldn't find a more recent thread on this. Just finished a three night stay here. On the positive, as a Gold I got upgraded to a suite..

However, the jacuzzi bath leaked all over the bathroom, so I got moved to another suite, this one a smoking room. The bath also leaked in this one but not as badly. The room was very 80's style, the hotel desperately needs to speed up its refurb program. The new pool is nice but the rest of the hotel is in very poor condition.

The reception staff, with the exception of one, were very helpful, but I was left sitting in the bar for 30 mins waiting while the staff watched football!

Definitely wouldnt stay here again, my first really negative experience in an IHG property.