Originally Posted by
alexmt
According to AskAmex on Twitter the new contactless option is... Apple Pay.
It's probably not something that was disseminated to the front-line people yet, especially since Apple Pay just launched yesterday and they're promoting that option as much as possible.
Originally Posted by
Tamino
My experience is just the opposite. Entering a PIN, particularly an off-line PIN, is much faster than waiting for a receipt to print so that it may be signed. How many of us have wasted time attempting to sign a receipt without a functioning pen at hand?
Generally the concept of using a PIN to complete a transaction is already firmly placed into America´s purchasing habits. In additional to using a PIN for ATM withdrawals, purchasing fuel at a pay-at-the-pump location usually requires adding a zip code to the approval process and a zip code is one digit longer than a PIN.
Probably true in countries that actually check the signature. Here, it's effectively swipe and photo ID (or swipe and no CVM) and for small transactions it doesn't even print the signature line. There's no PIN waiver for small transactions when using the chip itself, so in the US PIN
will take longer for credit transactions.