Originally Posted by
hhoope01
I can't argue with you here, but unfortunately, I don't think an accessible room in covered under the elite Guarantee. So while I also might push to get a different room (and maybe even try to play the Plat card), there is nothing in the room or bed type Guarantee that the hotel would have to pay up on if they don't have another room.
I agree with you.
What it does indicate to me is that the people assigning rooms don't do a very good job at it, which in my mind is an indicator of a poorly-run hotel.