Originally Posted by
oliver2002
UA at ORD is terrible in getting bags to fellow *A partners in T5 or even T1
I've managed not to get bags with 1-5h layovers in ORD.
No doubt, but this was a UA-UA Terminal 1 connection, with a two-hour layover on a day with no disruptions and only insignificant delays. I'm still impressed.
I did receive both bags today, none the worse for wear and with the dayglo priority labels still attached. The Baggage Service agent had told me a porky about PostNord Logistics, they were delivered by Linjebud, who are very reliable, efficient and customer friendly.
Far worse things happen in life, and all is well that ends well, but I could have done without the aggravation, which could have been avoided if CPH Baggage Service had provided anything near proper customer service.
Johan