Originally Posted by
Newark7
Great news! Most of the CSRs & dispute managers for my credit cards (CapitalOne & Chase) are totally clueless when it comes to DCC and the resulting overcharges. Most have never heard of it before & seem quite surprised after I explain what it is and how widespread it has gotten. This leads me to believe that very few people dispute forced DCC overcharges & most assume it's just how it works when using your card overseas.
I would say the vast majority of people don't even notice DCC. If you look at your Chase credit card statements, it's not obvious that it has happened other than you won't see an exchange rate below the charge. It looks like a regular charge that you'd make in the US. Furthermore, if there seems to be a discrepancy between the posted transaction amount and the original charge, I assume that many consider it to be exchange rate fluctuations or FTF. People don't know they've been screwed.