Originally Posted by
mario
I for one don't understand this point of view. Why is it so bad that this family wanted to save a few quid? What they did is perfectly legitimate and I can't see why they all shouldn't expect a seat on board that aircraft.
Where does it say on ba.com "Ensure that you book everyone together if you want them all to travel"?
It is BA who is at fault there. Not the poor people that booked the separate tickets.
From a casual look at Twitter, it would appear wife and husband have separate surnames.
So as far as BA are concerned, Person X + Child has absolutely no relationship with Person Y and therefore Person Y as a single traveller who hasn't got checked in is at risk of being off-loaded.
Of course, had they all been on the same booking, BA might have twigged that Person X and Y are husband and wife and they have a child, so in principle they either shouldn't have been offloaded or if absolutely necessary then all would have been offloaded and not split up.
Personally if I was travelling with a young child I would OLCI asap to get seats together especially on a busy holiday flight after a music festival. But then again, see my previous post.