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Old Oct 19, 2014 | 6:42 pm
  #4  
Sykes
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15 Years on Site
 
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,163
Originally Posted by Miles Ahead
So, I looked at a recent six-segment ticket of mine. It looks nothing like that.

The receipt has ticket number 016-XXXXXXX765. The other boarding passes say:

Segment 1: 016-XXXXXXX766
Segment 2: 016-XXXXXXX653
Segment 3: 016-XXXXXXX653
Segment 4: 016-XXXXXXX653
Segment 5: 016-XXXXXXX664
Segment 6: 016-XXXXXXX766

Is this some peculiarity of fare construction? (i.e. 1 and 6 form an open jaw, 2-4 are a one way, and 5 is another one way? Fare bases were Z,D (ON),D,Z,Z,Z. My destination was 3.
It would be very unusual for you to to end up with that sequence of ticket numbers naturally for a ticket booked on united.com. Normally it would all be ticketed on the same ticket. Did you encounter irrops at any point during that itinerary? The GPU upgrade shouldn't have triggered a new ticket number unless agent intervention was necessary for some reason, but if you encountered irrops or an agent manually reissued your ticket for some reason, then it wouldn't surprise me if they exchanged a portion of your itinerary and left a different portion on the other ticket. It often seems fairly haphazard which segments on a complex ticket they reissue.

Originally Posted by mherdeg
To understand this stuff better, become a travel agent (and let me know if you can find an affordable way to become a home-based travel agent / get your own GDS access…)
That depends on your definition of affordable. When I first started a while back I used Nexion (http://www.nexion.com). It's $55/month plus non-trivial setup fees (looks like $288 in all), and they expect you to have some experience with the GDS. Sabre also has a direct offering for searching availability and doing some basic tasks, but you can't issue tickets with it so it has very limited usefulness.

Originally Posted by mahasamatman
Every traveler has a separate ticket. A PNR can have multiple travelers on it. Therefore, a PNR can contain multiple tickets.
A PNR even for a single traveler can have multiple tickets as well, although barring irrops United generally won't do this directly (but any travel agent can).
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