Blackout Date Problem? Agent made booking anyway.
I made a telephone reservation for next year, and the agent applied a suite upgrade and a free night certificate. I now realize the reservation is in the middle of a blackout date range! I received the confirmation, the reservation appears in my FPC online profile. The agent apparently didn't check the blackout dates (nor did I) before making the booking.
Now I don't know what's going to happen. Has anyone experienced this? I don't want to show up at the hotel only to be told they're not going to honour the booking.
Any advice would be appreciated. Thanks.