Originally Posted by
akoichig
What was requested? Usually my store receipts only have a serial (?) number that is on the card's packaging, but not a number matching anything actually printed on the card. I save my receipts, but I wonder if I should also be saving the packaging. BTW, I ask for future reference. I am not having the OP's problem.
Your receipt should include last four digits of PPMC card that match the last four digits of the serial # on the card's packaging. I always save packaging and receipts.