Originally Posted by
Guy Betsy
I was booking a Novotel in Beijing and noticed this remark at the end of the reservation process !
"If you want to contact the hotel, please write your message in Chinese"

Could you tell me which Novotel is it? I've stayed in Novotel Beijing Xin Qiao. I've emailed them in English and no problems with that. The hotel location is great but the hotel itself seems aging a bit. The lounge is quite good. I was upgraded from premier to Suite.