Hi FT'ers,

I understand this thread is predominantly about DCC when you are present at the POS but I have a case where this happened to me on an internet purchase.

I booked a hotel with IHG at an Intercontinental property. I have not stayed there yet but it is a prepaid rate and so I cannot cancel it. The reservation was online and the final price was quoted in EUR. When I checked my credit card statement online yesterday I saw that they had performed DCC and charged my card in GBP. I have a credit card with 0% forex fees and a very good exchange rate so the amount was significantly worse than if my credit card provider had performed the conversion. It was nearly £20 more than I was expecting.

I am still waiting for the reservations department of the hotel to get back to me as the front desk agent denied they had performed the conversion and insisted my credit card company must have converted it to GBP.

Does anyone have any experience of this? I am guessing the same rules apply and that they have to have my consent to do the conversion?

Thanks,
Andy